SmallBizOpsLab
Run the free diagnostic
Pricing

Diagnose for free. Pay once to fix it.

No seats, no retainer, no annual contract, no "let's hop on a quick call". You keep everything we build, inside your own tools.

Free
$0

Find out where leads leak. Two minutes, no card.

  • Follow-up diagnostic
  • Score out of 100
  • Top three fixes ranked
  • Benchmarks for your trade
Run the diagnostic
No card required.
Follow-Up Fix
$29one-time

Stop losing leads to silence while you decide on the bigger fix.

  • Four follow-up emails, already written (Day 0, 2, 5, 10)
  • Swap in your own details and send
  • The exact rule for when to stop chasing a lead
Secure checkout via Stripe.
Digital products are delivered electronically and are generally non-refundable. By purchasing, you agree to our Terms of Service and Refund & Digital Product Policy.
Lab 01 · Starter Fix PackMost common
$390one-time

The two fixes that pay for themselves in one job, built with the Ops Gap Method.

  • Lead tracker set up in your tools
  • Lead scoring rules
  • Three follow-up templates
  • One governance doc
  • 30-day check-in
Secure checkout via Stripe.
Digital products are delivered electronically and are generally non-refundable. By purchasing, you agree to our Terms of Service and Refund & Digital Product Policy.
Complete System
$1,450one-time

The whole operation, documented with the Ops Gap Method, so it is not all in your head.

  • Everything in Starter Fix Pack
  • Automation setup end to end
  • Full governance doc set
  • Team walkthrough and handover
  • Four quarterly re-diagnostics, covering your first year
Secure checkout via Stripe.
Digital products are delivered electronically and are generally non-refundable. By purchasing, you agree to our Terms of Service and Refund & Digital Product Policy.
Not ready to DIY?

You found the WTFs.
Now I'll find out what's actually going on.

The WTF Marketing Audit

The free WTF Score shows you where you might have problems.

The WTF Marketing Audit is where I personally dig into how your marketing actually works, from the moment someone finds your business to what happens after they contact you.

I'll find what's working, what's broken, where potential customers might be getting lost, and what you should fix first.

  • A hands-on review of your website, forms, follow-up, email, customer information, tracking, tools, and repetitive tasks
  • The biggest problems I find, prioritized by how much they actually matter
  • A clear Fix This Now / Fix This Next / Ignore This For Now priority list
  • A practical 90-day plan you can follow yourself or hand to someone else
  • Clear recommendations without automatically telling you to buy more software
$499
one-time

The full $499 is credited toward implementation if you hire me to fix what we find.

Get my WTF Marketing Audit →
Digital products are delivered electronically and are generally non-refundable. By purchasing, you agree to our Terms of Service and Refund & Digital Product Policy.

What is included

FreeFollow-Up FixLab 01Complete System
Follow-up diagnosticYesNoYesYes
Follow-up templatesNoYesYesYes
Lead tracker setupNoNoYesYes
Lead scoring rulesNoNoYesYes
Automation setupNoNoPartialYes
Governance docsNoNoOne docFull set
Quarterly re-diagnosticNoNoNo4x, yr 1
Not sure which one? Run the free diagnostic. If it says you are fine, buy nothing. That is a real outcome here.Run the free diagnostic